If you are experiencing issues with your Kindle Fire 2 HD like Freezing lags non-responding etc, then it may be a good idea for you to do a hard/soft reset back to factory original. Below are steps to do just that.
- Please press and hold the power button on the bottom of the device for 20 seconds.
- After the 20 seconds, please release the power button
- Please wait for the Kindle Fire to restart.
- If it didn’t work, then I suggest you call amazon kindle support. 1-877-453-4512